The learner's Given names must be returned
This is wrong and needs correcting. It is not a judgement call.
In plain English
If the learner is community learning funded and the Planned learning hours are 10 or less and a valid ULN has been returned, the learners given name must be recorded and the field should not be 'null' or whitespace filled
Why it matters
A record that fails this rule may be excluded from funding until the underlying data is corrected.
Most likely causes
Ranked, because in practice a few causes explain most cases.
Check these first
Learner.ULNLearner.GivenNamesLearner.PlanLearnHoursLearningDelivery.FundModelLearningDeliveryFAM.LearnDelFAMTypeLearningDeliveryFAM.LearnDelFAMCode
How to investigate
In your system
These steps are system-neutral: they describe what has to be true in the data, which is the same whatever software your college runs. We do not publish supplier screen paths we have not verified, because menu locations differ by version and by local configuration, and a confidently wrong instruction is worse than none.
System-neutral
- Read the official wording for this record in the source named below.
- Find the affected records in your own data using the fields listed.
- Trace each one back to the source system entry that produced it.
- Correct the cause in the source system rather than the generated file.
Building your own map of where each of these lives in your system is the most useful induction document an MIS team can have. How to build one.
How to fix it
Stop this happening again
Fixing the record clears this case. A control is what stops the next one, so each of these names what to do, who owns it and how often.